Groninger Students Union releases new Room Book

The Room Book is a free publication by the Groninger Student Union (GSb). The booklet contains everything you need to know as a student when you move into student accommodation or already have a room in Groningen. The Room Book explains the points system, how service costs work, which defects the landlord is responsible for repairing, and where you can go for advice and help. The booklets are regularly distributed at events and can be found at various locations at the RUG and Hanze. You can also pick up a copy at the GSb office, where we usually have plenty in stock. The Room Book is revised annually by the GSb board.

The Rent Support Center is an independent organisation that offers free legal advice, support, and mediation for anyone renting in Groningen.

Whether you’re dealing with a difficult landlord, unsure about your rent, or just have a simple question. You can reach out to them at no cost.

Even better:

• It’s free and confidential
• Available for all residents of Groningen
•  Suitable for international students (English support available)

Understanding Your Rental Contract

Dutch rental contracts can be tricky. If you’re unsure about certain clauses or conditions, the Rent Support Center can explain them clearly — so you know exactly what you’re signing.

Checking If Your Rent Is Too High

Did you know that many tenants in the Netherlands pay more than they should?

The Rent Support Center can help you check your rent based on the official points system and guide you through a rent reduction procedure if needed.

Service Costs & All-In Rent

A common issue for students is unclear or high service costs (for example: gas, electricity, internet or furniture).

The Support Center can help you:

• Understand what you’re paying for
• Check if the costs are correct
• Take action if you’re being overcharged

They also provide guidance if you have an all-in rent, where costs are not clearly separated — something that can make it difficult to know if you’re paying a fair price.

Repairs & Maintenance Issues

Broken heater? Leaking roof?

Your landlord is responsible for major maintenance — but this isn’t always clear in practice. The Rent Support Center can help you understand who is responsible for what and what steps to take if repairs are not being handled properly.

Mediation & Conflict Support

If you’re in a dispute with your landlord, the Rent Support Center can step in to mediate and help resolve the situation.

And if needed, they can even support you in taking your case to the Rent Tribunal (Huurcommissie).

Unfair Costs & Illegal Practices

They can also help if you’re dealing with:

• Illegal agency or mediation fees
• Unfair deposit deductions
• Intimidation or poor landlord behaviour
• Unclear or misleading rental agreements

If something about your rental situation doesn’t feel right, don’t ignore it.

Getting advice early can save you money, stress, and time. The Rent Support Center is there to support you, so you can focus on enjoying your student life in Groningen.